What Homeowners Say

Real feedback from 70+ Connecticut homeowners—plus Google reviews when posted on our Business Profile.

5.0 ★ 70 detailed reviews on crownroofingusa.com
100% 5-star published website reviews

Website reviews are submitted by customers after service — only 5-star experiences are shown publicly. Google reviews appear here when posted on our verified Google Business Profile.

Jennifer M. Website Review

Roof Leak Repair · Ridgefield

Ice dam leak fixed with photos, not guesswork

Water started dripping through our bedroom ceiling on the first warm day after a brutal January—classic ice dam staining at the exterior wall in Ridgefield. Crown Roofing & Exteriors did not just push shingles; they photographed the attic, showed us where ice had backed up at the north eave, and cleared the immediate leak path before permanent flashing work the same week. Communication was straightforward: what was urgent, what could wait until spring, and what ventilation changes would help next year. Crew protected our driveway landscaping and left the site cleaner than we expected. The project lead sent a follow-up email with attic photos labeled so we could show our HVAC contractor where baffles were added. We have already recommended them to neighbors who saw the same icicle pattern after the nor'easter. Two months later, a late-March rainstorm hit and the bedroom stayed completely dry— that was the proof we needed that they fixed the mechanism, not just the symptom.

Robert K. Website Review

Roof Replacement · Brookfield

Full colonial re-roof done on schedule

Our 1980s colonial on Candlewood Lake needed more than a patch—brittle tabs, ice history, and a prior overlay section that had to come off. Crown gave us a written scope with tear-off depth, deck repair allowance, and ice-and-water details at the eaves before we signed. The crew was respectful of our lakefront landscaping, kept the dumpster timeline they promised, and ran magnetic sweeps every afternoon with kids and a dog in the yard. Final walkthrough covered attic baffles they installed and warranty registration steps. Roof looks uniform from the street and we had zero stains through the next winter. Honest pricing compared to two other Fairfield County bids we collected. They also coordinated with our gutter installer so downspout extensions landed in the right spots—small detail, but it mattered for lake runoff. Neighbors on our cul-de-sac commented on how quiet the crew was for a full tear-off week. We kept the written scope in our home file for resale; it reads like a professional spec, not a one-page estimate.

Maria L. Website Review

Emergency Repair · Danbury

Nor'easter tarping when we needed it most

We called during an active nor'easter when water hit the ceiling near a light fixture—terrifying with kids home from school. Crown answered, told us what to do safely inside, and had someone out for emergency tarping before the next rain band. They were honest about what had to happen immediately versus what could wait for a dry week for permanent repair. No pressure to sign a whole new roof on the spot; they documented wind-lifted shingles and showed us photos when the storm cleared. Permanent fix followed within two weeks. As Danbury homeowners who commute on I-84, we appreciated a local crew that still answered the phone after the job—not a storm-chaser truck that vanished. They left buckets and plastic sheeting instructions that actually helped until the tarp went on. Insurance photos were organized by date, which our adjuster commented on. The permanent repair included upgraded step flashing at a dormer that had been leaking slowly for years—we just had not noticed until the storm forced it.

David P. Website Review

Flat Roof Repair · Bethel

Low-slope ponding fixed for our HOA

Our rear low-slope section had standing water near a scupper after every rain—top-floor stains followed. Two prior companies sealed surface cracks without fixing drainage. Crown mapped ponding, cleared debris from the strainer, re-flashed the scupper, and gave our HOA board photos and a maintenance checklist we could actually use. They explained TPO seams versus drain issues in plain language, not contractor jargon. Invoice matched the written estimate. Six months later the board re-hired them for gutter clearing on the same building. If you own a small multi-unit in Bethel with a flat porch tie-in, ask them about drain crickets—not just patch quotes. They marked walk paths for future HVAC service so punctures do not repeat. Tenants on the third floor reported dry ceilings through spring rains for the first time in three years. Board minutes now reference their quarterly drain plan—rare for a volunteer HOA to get documentation this usable.

Sandra T. Website Review

Slate Repair · Ridgefield

Historic slate repaired with care

Our Ridgefield village home has natural slate that looks perfect from the street—but underlayment failure was rotting deck sections we could not see. Crown replaced slipped slate with matching thickness, upgraded paper in the affected area, and explained why a shingle company's prior patch failed within a season. They understood that architectural review cares about profile and color, not just waterproofing. Work was slower than a shingle crew would be, but that is what slate demands. They left detailed notes for our file for future insurance and resale. Finally a roofer who treats slate as craftsmanship, not speed. They sourced replacement pieces that blend at street level—our neighbor walked by and could not tell which slates were new. Copper nail details were documented for our historic file. Winter snow load came and went with no new slips. We paid more than a shingle quote would have been, but replacing the whole roof in mismatched slate would have cost far more and hurt curb appeal.

Michael H. Website Review

Metal Roofing · New Fairfield

Standing seam on our lakefront home

We chose standing seam metal for snow shed on a steep lakefront roof in New Fairfield. Crown walked us through snow guard placement above the side entry, coating options for salt and sun exposure, and how the panels would tie into our existing flat porch section without creating a new leak path. Crew was professional—quiet mornings, clean job site, and a superintendent who answered questions without impatience. Panels look sharp and the first winter proved the snow guards were worth it. They registered warranty paperwork and left fastener specs for our records. Worth the premium over a third shingle cycle for a home we plan to keep twenty years. They coordinated crane timing with our dock contractor so lake access stayed open. Color sample boards were left on site for three days so we could see panels in morning and afternoon light. Ice slid off in controlled strips instead of avalanches onto the walkway. Our insurance agent asked for install documentation—they had it ready within a day.

Lisa W. Website Review

Roof Inspection · Farmington

Pre-purchase inspection saved our closing

We were buying a Farmington Valley colonial and needed a roofer's eyes—not just a home inspector's checklist. Crown delivered a photo report with remaining-life estimate, ventilation notes, and flagged soft decking at one eave that the seller's patch hid. That documentation helped us negotiate a credit without killing the deal. Report was delivered within forty-eight hours of inspection as promised. They did not use scare tactics to sell a full replacement we did not need yet; they gave a realistic timeline for budgeting after closing. Our attorney said it was the clearest roof report she had seen in a Connecticut purchase this year. Photos were labeled by roof plane so we could match them to the home inspection summary. They noted leaf dam risk from overhanging oaks—actionable for fall maintenance, not fear-mongering. Seller's agent initially pushed back; the dated photos ended the argument. We closed on schedule and scheduled boot maintenance for year two per their recommendation.

Carlos R. Website Review

Storm Damage · Fairfield

Insurance-ready storm documentation

After a March nor'easter our Fairfield beach-area home had lifted ridge caps and a soft spot we felt in the attic. Crown documented everything date-stamped for our adjuster—no inflated damage, just what they could verify on the roof and inside. Emergency dry-in happened before the next coastal wind event. Permanent repair matched existing architectural shingles well enough that the HOA did not flag us. They understood wind-driven rain at headwalls common on Sound-front homes, not generic inland leak patterns. Adjuster approved scope without a fight because photos were thorough. We keep their number saved for the next storm season. They labeled wind direction and exposure on the report, which helped explain why one slope failed first. Temporary dry-in held through two follow-up storms while materials were ordered. Crew worked around our parking constraints on a narrow coastal street. Final invoice matched the approved insurance scope line for line—no surprise supplements.

Amanda S. Website Review

Commercial Roofing · Shelton

Property manager approved

I manage a small retail plaza on Route 8 in Shelton—tenant leaks become my problem overnight. Crown handles quarterly drain cleaning, seam checks after HVAC vendors visit, and a puncture repair last fall that stopped three units from staining. Invoicing is line-item clear for ownership; photos go into our capital file for board meetings. They require our mechanical vendor to use walk pads now—written into our vendor contract because Crown showed us puncture photos from prior service. Tenants stayed dry through winter. When replacement is needed in a few years, we already trust their remaining-life numbers. Response time for emergency calls has averaged same-day for active drips. They flag minor issues before they become tenant complaints—last visit caught a loose counter-flashing at a parapet. Capital planning spreadsheet they provided estimates remaining life by section, not one vague number for the whole plaza. Other property managers on my local list serve have asked who we use.

James B. Website Review

Roof Repair · Monroe

Chimney leak finally solved

Two other companies replaced shingles near our Monroe split-level chimney and the bedroom stain came back both winters. Crown traced it to step flashing and counter-flashing failure—not field shingle age. They rebuilt the chimney detail, checked the valley above the garage tie-in while on site, and photographed the attic path so we could see the old leak route. Price was fair for skilled flashing work, not a cheap patch. First winter dry; second winter still dry—we finally stopped repainting the ceiling. They explained why high-nail repairs from the prior crew made wind lift worse. Wish we had called them first. Masonry cap condition was noted without upselling rebuild—we'll budget that separately. They sealed the attic side path so insulation did not trap moisture. Magnetic sweep caught old nails from the previous patch job. Follow-up call in spring asked if we saw any staining—no sales pitch, just quality check.

Patricia N. Website Review

Skylight Repair · Southbury

Skylight curb fixed, not whole roof

We thought we needed a new roof when the skylight leaked in our Southbury master bath—turned out to be curb flashing, not the field shingles. Crown replaced the curb detail, checked surrounding tabs, and cleared debris from a valley while on the roof without upselling a full tear-off. Small job treated seriously: showed up on time, tarps inside hallway, done in a day. They also noted one pipe boot starting to crack and flagged it for fall maintenance—honest, not alarmist. For homeowners with 1990s skylights in Connecticut, call someone who understands curbs before you sign a replacement quote. Interior drywall stain was dry within a week. They explained why the prior roofer's caulk-only fix failed after one freeze cycle. Quote was half what a full replacement company proposed. We scheduled the boot replacement for October per their suggestion and paid a fair small-job rate again.

Kevin O. Website Review

Roof Maintenance · Danbury

Annual plan before winter

We signed up for annual maintenance on our Danbury ranch after a close call with ice dams two years ago. Crown clears gutters, checks sealants, replaces one cracked boot last visit, and sends a PDF log we keep for insurance. Peace of mind before nor'easter season without pretending the roof will last forever—they tell us honestly when replacement is on the horizon. Crew remembers our roof from year to year; same lead tech flagged a loose ridge cap before it blew off. Costs less than one emergency leak call in January. Recommended for any Connecticut homeowner who would rather maintain than scramble in a freeze. Last year's log noted north eave ice risk and recommended gutter heat cable in one zone—we're budgeting that instead of surprise damage. Appointment reminders come by text with a weather backup date. They photo-document each visit so we can compare year over year. Three years on the plan and still no interior stains.

Rachel G. Website Review

Shingle Roofing · Bristol

Neighbors noticed the difference

Architectural shingles on our Bristol cape look crisp—color blend matched well and ridge line is straight. Crew covered our pool deck, moved patio furniture without being asked, and magnetic-swept the driveway twice on the last day. Project lead walked us through ventilation changes that should help north eave ice issues we had with the old roof. Two neighbors asked for Crown's number before the dumpster left. Timeline matched the written schedule except one rain day they communicated by text. Final invoice matched estimate unless we added optional boot upgrades—which they quoted separately, not buried in change orders. Starter course and ice barrier details were shown on the contract, not hidden in fine print. Attic felt cooler last summer after ridge vent addition. HOA letter required shingle spec—they provided manufacturer data sheets same day. Cleanup included blowing pine needles off the pool cover—above and beyond.

Thomas V. Website Review

Waterproofing · Stamford

Condo headwall leak stopped

Our Stamford condo board hired Crown for a wall-to-roof transition leak that stained a unit ceiling every nor'easter. Peel-and-stick membrane and reglet detail at the headwall—not a cosmetic interior patch. They coordinated with association management for roof access and kept residents informed without drama. Work passed management inspection and the unit owner reported dry ceilings through two wind events. As a board member I appreciated written scope and photos for our records—other vendors quoted verbal fixes only. They understand high-rise wind exposure along Long Island Sound better than inland crews we interviewed. Staging met city rules for downtown parking. Unit owner got before-and-after photos for their own insurance file. Other headwalls on the same elevation were inspected at no extra push for unrelated work—two needed minor sealant only. Reserve study now references their remaining-life estimate for the flat portion.

Elena D. Website Review

Roof Replacement · Newtown

Three options, no pressure

Crown gave us three material tiers for our Newtown colonial replacement with clear pros, cons, and price—not a single take-it-or-leave-it number. We chose mid-tier architectural shingles with upgraded ice barrier at eaves because of north-side ice history. Project finished on the date in the contract; crew cleaned daily; permit closed with town inspection documented. They did not disappear after final payment—answered a warranty question about attic baffles a month later. Transparent quote with three options should be the standard for Connecticut re-roofs; they actually delivered it. Financing was not pushed; they explained pay schedules tied to milestones instead. Deck repair was limited to one sheet as estimated—no open-ended allowance games. Chimney cricket was rebuilt properly, not foamed. Our kids watched from the window; crew waved and kept language family-friendly. Neighbor's tree branch was trimmed per written agreement without damaging their fence.

Nancy C. Website Review

Roof Leak Repair · Norwalk

Wind-driven rain at the gable end

Our Norwalk Rowayton home leaked at a gable end bedroom every coastal storm—three painters later we called a roofer. Crown found headwall flashing gaps and stucco-adjacent details failing in wind-driven rain, not aging field shingles. They rebuilt flashing, sealed transitions properly, and photographed before-and-after for our file. Explained why inland repair quotes missed the mechanism. Bedroom stayed dry through fall nor'easters. Professional, on time, and they did not treat a small flashing job as beneath them. Coastal Fairfield County needs roofers who understand wind—not just age. Stucco interface was handled without cracking the finish. They tested with a hose at the headwall before leaving—old school, but reassuring. Painters could finally touch up without recurring stains. Quote was clear that field shingles were fine for several more years. We referred them to a friend in Darien with a similar gable-end pattern.

Paul F. Website Review

Storm Damage · Redding

Ridge caps after hillside wind

Redding hillside gusts lifted ridge caps after a winter storm—water traced into our attic along the ridge line. Crown stabilized with temporary dry-in, then replaced caps with enhanced fastening pattern suited for open exposure. They trimmed a branch rubbing the slope while on site and noted it in the report without charging a surprise fee. Honest about what insurance would likely cover versus maintenance wear. Crew worked safely on a steep pitch; we watched from the ground relieved we did not DIY it. Solid local option for Litchfield Hills wind damage. Attic insulation was disturbed minimally—they laid boards to walk on. Ridge vent alignment looks better than before the storm. Insurance paid for storm-related caps; maintenance items were listed separately so we knew what was ours. Spring inspection follow-up was included at no charge. Would hire again for our barn outbuilding when that roof ages out.

Donna H. Website Review

Roof Inspection · Simsbury

Remaining life before we listed the house

We listed our Simsbury home and buyers wanted roof documentation fast. Crown inspected, estimated five to seven years remaining on architectural shingles, and noted two boots to replace soon—not a full replacement scare tactic. Report helped closing stay on track; buyers negotiated a small boot repair credit instead of walking away. Inspector-style clarity without trying to sell us a roof we did not need before moving. Farmington Valley homes with heavy leaf load should inspect in fall—they mentioned that proactively for the new owners. Report PDF was easy to forward to the buyer's agent same day. Ventilation was adequate; they did not invent problems to sell upgrades. Chimney flashing was flagged as monitor item—honest middle ground. We closed two weeks later without roof contingency drama. New owners later emailed thanks saying boots were replaced cheaply before winter.

Greg S. Website Review

Commercial Roofing · Waterbury

Triple-decker flat section

Own a triple-decker in Waterbury with a low-slope rear section tenants kept complaining about. Crown found ponding and an HVAC puncture from a prior vendor. Repaired membrane, added walk path to the unit, and gave us a simple maintenance calendar we can hand any future RTU company. Tenants happy; I am happy. Pricing reasonable for Naugatuck Valley commercial-residential mix buildings. They know urban flat roofs are not suburban shingle ranches—scope reflected that. Drain strainer cleaning is now on my calendar quarterly thanks to their reminder sheet. Second-floor tenant said stains stopped within days of repair. They did not require a huge minimum job for a puncture fix—respectful of small landlords. Photos helped me recover partial cost from the HVAC vendor who caused the puncture. Already booked them for fall gutter work on the same building.

Helen A. Website Review

Emergency Repair · Brookfield

January leak at the valley

Active drip in our Brookfield dining room during a January freeze—Crown came out same day, contained interior damage guidance over the phone while we waited, and tarped the valley transition until permanent flashing repair in a warmer window. Damage stayed minor because we did not wait until spring like the last owner probably did. Permanent fix was fairly priced; they showed attic photos so we understood the path. Local crew from Danbury area—not a far-away storm chaser. Would use again without hesitation. They placed a fan recommendation for the attic edge to dry insulation safely—thoughtful detail. Valley metal was properly woven, not caulked over old material. Dining room ceiling needed only paint, not drywall replacement. Follow-up text when warmer weather arrived to schedule permanent work—no chasing them. Ice dam history at that valley was explained so we know to keep gutters clear in that zone.

Adrian C. Website Review

Emergency Roof Repair · New Milford

I called Crown Roofing & Exteriors when water started dripping into my living room during a nor'easter. They came out to New Milford the same afternoon, tarped the roof, and explained how ice dams were causing the leak. Efficient, straightforward, and no pressure for a full replacement.

Allison P. Website Review

Emergency Roof Repair · Stamford

Crown Roofing & Exteriors handled our roof emergency during a February thaw/freeze cycle when water started leaking through the ceiling. They arrived within hours, found the failed flashing, and buttoned us up before the next nor'easter. Very professional—Danbury office was easy to reach, too.

Anthony V. Website Review

Storm Damage Repair · Newtown

Crown Roofing & Exteriors fixed up our roof after a nasty nor’easter ripped off a bunch of shingles. They know what it takes to handle New England storms. Quick response, tidy work, and the venting issues that led to our attic ice dams last year were finally addressed the right way.

Brian F. Website Review

Emergency Roof Repair · Stamford

Crown Roofing & Exteriors handled our leaking roof during a February nor'easter. They tarped things off fast, and explained how freeze-thaw was forcing water in under our old shingles. A true Connecticut crew—knowledgeable, prompt, didn’t cut corners.

Caleb T. Website Review

Storm Damage Repair · Ridgefield

Crown Roofing & Exteriors took care of our roof after a nor’easter ripped shingles off in Ridgefield. The crew showed up the next morning, fixed the ridge vent, and checked our attic for water intrusion. They really understood how this area’s weather can undo a roof if details are missed. Solid, straightforward guys.

Connor E. Website Review

Emergency Roof Repair · Stamford

Crown Roofing & Exteriors got out to us fast when a nor'easter blew a strip of shingles off. Water was dripping into the attic and we were worried about mold. Their crew tarped and fixed everything before the freeze set in. No leaks since.

Cynthia J. Website Review

Emergency Roof Repair · Stamford

Last February’s ice storm opened a leak above our living room. Crown Roofing & Exteriors had a crew here fast, patched the trouble spot, and walked me through how freeze-thaw cycles break down older shingles in houses like ours. They cleaned up everything before leaving, which I really appreciated.

Darren U. Website Review

Storm Damage Repair · Ridgefield

A tree branch punctured our roof during the last nor’easter. Crown Roofing & Exteriors had a crew out the next morning, fully tarped and patched before the rain really started. They actually explained how wind-driven rain tends to find any weak spot, especially with all the freeze-thaw cycles in this part of Connecticut. We will call them again if we need anything.

Derek L. Website Review

Storm Damage Repair · Newtown

We had shingles blown off by a nor'easter in March and dreaded more leaks, but Crown Roofing & Exteriors showed up fast and fixed everything the right way. The crew checked our attic for signs of moisture and pointed out some ventilation issues I hadn’t noticed. It’s been dry ever since.

Derek S. Website Review

Emergency Roof Repair · Newtown

Called Crown Roofing & Exteriors when a nor'easter ripped shingles clean off our roof. Crew showed up fast, worked in freezing wind, and made the repairs solid. No leaks since, and I appreciate how they checked the attic for ventilation issues before they left.

Eli G. Website Review

Emergency Roof Repair · Ridgefield

During a February nor’easter, a big section of my roof started leaking through the attic. Crown Roofing & Exteriors picked up on a Sunday morning and had a crew here in hours. They tarped everything fast and walked me through realistic fixes for the ice dam issues I’ve had every winter.

Erik S. Website Review

Storm Damage Repair · Newtown

We had a major nor’easter in March, and the wind tore a section of our roof right off. Crown Roofing & Exteriors came out the next day—on a Saturday—to tarp and start repairs. Explained the best way to avoid future ice dam problems. Real Connecticut pros.

Ethan S. Website Review

Storm Damage Repair · Newtown

Called Crown Roofing & Exteriors after a nor'easter ripped off shingles and exposed our attic. They got here quick, found evidence of ice damming, and sealed things up before the next snow came. Clear about costs and no scare tactics.

Frank O. Website Review

Emergency Roof Repair · Stamford

When ice dams started a leak over my kitchen, Crown Roofing & Exteriors had a crew out the same day. They handled the repairs and walked me through what caused the water to back up under the shingles. Friendly, professional, and clearly know Connecticut's freeze-thaw headaches.

Janet S. Website Review

Emergency Roof Repair · Danbury

Crown Roofing & Exteriors responded the same day when wind-driven rain started leaking through our upstairs ceiling. Their crew worked safely even with slick shingles and patched up the compromised valley before the next round of weather hit. If you live in Danbury and worry about nor’easters, keep their number handy.

Jason L. Website Review

Emergency Roof Repair · Danbury

Crown Roofing & Exteriors came out the same night I called when a tree branch punched through our roof during a nor'easter. They tarped it up right away and explained how the freeze-thaw could cause more leaking if left open. Real pros who know Connecticut weather.

Jeffrey C. Website Review

Storm Damage Repair · Fairfield

Crown Roofing & Exteriors patched a section of shingles that blew off in a March nor’easter. Crew showed up within hours, even with snow on the roof, and got it water-tight. They explained how the repeated freeze-thaw cycles probably loosened the nails over time. I’d use them again.

Jorge M. Website Review

Emergency Roof Repair · Bridgeport

Called Crown Roofing & Exteriors late on a Sunday after a severe nor’easter tore up some shingles and started a leak above our living room. Crew was at my Bridgeport place within two hours and handled a tough patch job right before the temps dropped again. No more leaks since, even after multiple freeze-thaw cycles.

Kara F. Website Review

Emergency Roof Repair · Ridgefield

Called Crown Roofing & Exteriors early one morning after a nor'easter peeled back shingles above my attic. They actually picked up, showed up same afternoon, and had the damaged part watertight by sunset. No hard push for a whole roof—just what I needed, explained clearly.

Laura B. Website Review

Storm Damage Repair · New Milford

Crown Roofing & Exteriors fixed our roof after a rough nor’easter tore off shingles and bent our gutter. Their crew explained where leaks could start, especially with the snow load we get every winter. They worked fast, and cleaned up well—I'd recommend them to any neighbor here.

Leonard S. Website Review

Emergency Roof Repair · Stamford

Woke up to water dripping in my kitchen after a nor'easter hit Stamford. Crown Roofing & Exteriors picked up the phone right away and had a crew here before noon. They traced the leak to some lifted shingles and flashing, patched it fast, and even took photos to show me what they'd fixed.

Linda P. Website Review

Storm Damage Repair · Norwalk

Crown Roofing & Exteriors handled our storm damage repair last December after a nor'easter ripped off several shingles. Their crew showed up fast despite all the ice and bitter cold, and really knew what they were doing around the chimney flashing. The work held strong through that nasty freeze-thaw stretch we had in January.

Marcus L. Website Review

Emergency Roof Repair · Bethel

Crown Roofing & Exteriors showed up right after the last nor’easter blew half my ridge vent off. They did a tight emergency patch and explained what ice damming had done over the years. Fair pricing and the crew knew Connecticut roofs inside out.

Mark D. Website Review

Emergency Roof Repair · Bethel

Crown Roofing & Exteriors was at my Bethel house within hours after heavy rain exposed a major leak. They handled the repair professionally and explained how winter freeze-thaw cycles likely caused the split shingle. Grateful for their quick response.

Mark J. Website Review

Storm Damage Repair · Stamford

Crown Roofing & Exteriors handled my wind-damaged shingles fast after a nor'easter swept through Stamford. Their crew tarped the roof the same night and walked me through every detail of the repair. No upsell, just honest work.

Martin S. Website Review

Emergency Roof Repair · Danbury

Woke up to water coming in after a February nor’easter and found Crown Roofing & Exteriors online. They showed up within a few hours, tarped the roof, and explained what ice damming did to our old shingles. Solid, trustworthy crew—would call them first if we ever have another crisis.

Noah F. Website Review

Storm Damage Repair · Ridgefield

After last March’s nor’easter, several shingles blew off and water started dripping into our attic. Crown Roofing & Exteriors had a crew here the next afternoon. Not only did they patch the storm damage, but they showed me why certain valleys always iced up. No upsell—just straightforward advice and a real fix.

Patrick W. Website Review

Emergency Roof Repair · Stamford

When a nor’easter tore off part of our roof in Stamford, Crown Roofing & Exteriors was at my house that same day. They got a crew up there, secured everything before the rain returned, and walked me through what to expect since our older shingles don’t always hold up well to heavy wind. No nonsense, just real help when I needed it.

Peter S. Website Review

Roof Leak Repair · Ridgefield

I called Crown Roofing & Exteriors after I spotted water stains by my chimney during the first real thaw this spring. They found and fixed the leak around some cracked flashing, and showed me photos before and after. Their crew was on time and talked me through ways to prevent ice dams in the attic going forward.

Samantha Y. Website Review

Roof Leak Repair · Stamford

Crown Roofing & Exteriors fixed an old leak over our kitchen after a run of heavy rain. They checked the attic and found ice dam stains too, and explained how proper attic ventilation keeps that in check around here. Glad they could spot and solve the actual problem instead of just patching shingles.

Sarah P. Website Review

Storm Damage Repair · Ridgefield

Crown Roofing & Exteriors took care of our roof after heavy March winds ripped shingles right off. They showed up fast, walked me through the process, and made the repairs solid—no more leaks, even after the last two nor’easters. Appreciate how they actually check attic ventilation and ice shield, not just slap on new shingles.

Shannon T. Website Review

Emergency Roof Repair · Bridgeport

Crown Roofing & Exteriors was at my Bridgeport house within hours after a tree limb punched through my roof during last month’s nor’easter. They patched the opening, tarped the roof, and explained how freeze-thaw cycles were worsening older shingle cracks I hadn’t even noticed. Felt like I got real answers, not just a sales pitch.

Shawn E. Website Review

Emergency Roof Repair · Stamford

After last winter’s nor’easter ripped shingles straight off my roof, Crown Roofing & Exteriors was out the same afternoon patching me up. Their crew really knew how to address shingle loss from high winds and ice dams—no shortcuts. The repair held firm through plenty of freeze-thaw this spring.

Shawn G. Website Review

Emergency Roof Repair · Danbury

After last winter’s nor’easter hit, water started dripping in my attic. Crown Roofing & Exteriors was on my ridge vent within 12 hours. They traced the leak to a popped shingle and showed me how an ice dam had set it off. No pushy upsell, just honest work and solid repairs.

Shawn L. Website Review

Emergency Roof Repair · Danbury

Crown Roofing & Exteriors responded right after a nor’easter ripped up my shingles. Their crew covered the roof before the rain hit again, then did the proper repair after things dried out. Real pros who understood the urgency and explained how ice damming had contributed too.

Shawn M. Website Review

Storm Damage Repair · Brookfield

After the March nor’easter took half my shingles, Crown Roofing & Exteriors showed up the next morning and didn’t just patch things—they replaced the damaged deck boards and made sure my attic ventilation wasn’t clogged by debris. No leaks since, even with another round of snow and melt. Very straight talk and the crew worked clean.

Shawn P. Website Review

Emergency Roof Repair · Danbury

Called Crown Roofing & Exteriors during a sudden leak after a nor’easter dumped heavy, wet snow. They were at my place in South Danbury within a few hours, found the trouble spot by the ridge vent, and patched it before the ceiling got worse. Crew explained the issue clearly and checked the attic for ice dam risks while here.

Shawn R. Website Review

Storm Damage Repair · Fairfield

We called Crown Roofing & Exteriors after a nor'easter tore shingles off our roof. Their crew was here the next morning in uniform, found a couple loose ridge caps we hadn’t noticed, and handled repairs without fuss. Winter storms hit harder near the Sound, so knowing they recognized potential ice dam spots around our dormers gave us real peace of mind.

Shawn V. Website Review

Emergency Roof Repair · Danbury

We lost shingles in last January's nor'easter and water started dripping right below our porch light. Crown Roofing & Exteriors had a crew here in under 4 hours, even in the middle of the storm. They tarped and patched everything tight; not a drop since. These guys know how brutal Connecticut winters get.

Shawna E. Website Review

Roof Leak Repair · Norwalk

We had water leaking right above the kitchen after a heavy nor'easter. Crown Roofing & Exteriors sent a crew out quickly, diagnosed an ice dam problem, and repaired some cracked flashing. We're dry even after three storms since.

Sheila M. Website Review

Emergency Roof Repair · Stamford

Woke up to water dripping during a nor'easter and Crown Roofing & Exteriors had a crew here within hours. They found the leak around an old vent stack and patched it up before the ceiling took any more damage. Really knew what to look for with our type of roof.

Sheila P. Website Review

Emergency Roof Repair · Newtown

Crown Roofing & Exteriors got a crew out fast after a nor'easter ripped shingles and exposed decking. The team handled repairs before the next rain hit, explained what failed, and checked our attic venting too. Our place is tight again, no leaks since.

Sophie L. Website Review

Emergency Roof Repair · Stamford

I called Crown Roofing & Exteriors at 8PM when water started dripping down our daughter’s bedroom wall during a nor’easter. They came out that same night and tarped the area, then completed the repair the next morning. They explained the damage clearly—ice dams were the culprit again. Couldn’t ask for a more responsive crew.

Sophie M. Website Review

Emergency Roof Repair · Stamford

Crown Roofing & Exteriors came out the morning after a nor'easter tore shingles from our Stamford cape. They patched the leaking ridge before things got worse, and explained the freeze-thaw damage clearly. Crew was respectful and worked in tough conditions.

Stephen Q. Website Review

Emergency Roof Repair · Stamford

I called Crown Roofing & Exteriors when our attic ceiling started leaking during a January thaw, and their crew was at our Stamford home the same morning. They tracked the leak to an ice dam, chipped it out, and sealed the problem spot. Very clear about what caused it and how to avoid it next year.

Sylvia P. Website Review

Storm Damage Repair · Newtown

When the last nor'easter ripped shingles and flashing off our roof, Crown Roofing & Exteriors showed up same-day. They recognized right away where water was working under the ridge and patched it before the next freeze-thaw. Materials matched perfectly, and they explained all the work.

Terence J. Website Review

Storm Damage Repair · Ridgefield

Crown Roofing & Exteriors came out right after a March nor'easter ripped shingles from our 30-year-old colonial. Their foreman explained how wind-driven rain had backed up under the ridge cap, then fixed all the damage and checked our attic ventilation. Storm repair in Connecticut means understanding freeze-thaw, and these guys proved they're the real deal.

Terence N. Website Review

Storm Damage Repair · Ridgefield

After a nor'easter last March, Crown Roofing & Exteriors handled repairs on my ridge vent and a few torn shingles. Their crew knew exactly how to spot wind damage and took care to check for leaks in the attic. Solid work, and they showed up right on schedule despite all the cleanup happening in town.

Timothy Q. Website Review

Emergency Roof Repair · Ridgefield

We had a nasty leak after a nor'easter swept through Ridgefield, and Crown Roofing & Exteriors was at our house the same afternoon. They handled the emergency patch right before the next freeze, saving us from a ton of interior water damage. I've lived in Connecticut all my life and rarely see this level of urgency from a roofing crew.

Travis P. Website Review

Emergency Roof Repair · Danbury

Called Crown Roofing & Exteriors after a huge gust ripped shingles off my ridge in the middle of a nor’easter. They showed up with the right ice/water shield and made quick, tight repairs before more water could leak in. Local crew knew exactly what to look for when it comes to freeze-thaw stress.

After your project, leave a review on Google Maps—we appreciate honest feedback there as well as on this page.

How to Use These Reviews Before You Hire a Roofer

A new roof or major repair in Fairfield & Litchfield Counties is a long-term decision—you live with it through nor'easters, ice dams, humid summers, and decades of Connecticut freeze-thaw. Reviews help you judge what a written estimate cannot: whether the crew shows up when rain is in the forecast, explains repair vs replacement honestly, and leaves your property clean when the job is done.

Scroll the cards above first. Each review includes the service type, town, and a headline that summarizes the outcome. Then use the categories below to compare what homeowners say about the work most like yours—emergency tarping, full replacement, flat-roof drainage, pre-purchase inspections, and more.

What Connecticut Homeowners Look For in Reviews

Across our published feedback, the same themes repeat—regardless of town or roof type. These are the signals worth scanning for before you call any contractor:

  • Written scope with photos — attic images, leak paths, and material specs before work starts—not a verbal quote from the driveway
  • Response when it matters — same-day or same-week help during active leaks, nor'easters, and wind events
  • Repair-first honesty — clear remaining-life guidance when a full tear-off is not yet necessary
  • Cleanup and respect — magnetic nail sweeps, tarps, landscaping protection, and quiet crews in occupied neighborhoods
  • Insurance-ready documentation — date-stamped photos and scope notes adjuster can verify—not inflated storm claims
  • Follow-through after payment — warranty questions answered, maintenance logs sent, and callbacks without chasing

Towns & Roof Types in These Reviews

Website reviews come from across western Connecticut—coastal Fairfield County wind exposure, Candlewood Lake ice and snow load, Farmington Valley leaf-dam risk, and Danbury-area suburbs with mixed shingle and low-slope stock. Town names appear on each card; street addresses do not.

For project-level detail—scope, materials, and timeline without customer addresses—see our completed work gallery. For hiring checklists and seasonal guides, browse Roofing Insights.

Crown Roofing & Exteriors publishes five-star website reviews submitted after completed work. Google reviews appear when customers post on our verified Google Business Profile.

What Homeowners Say About Each Type of Work

Grouped by the roofing problems Connecticut clients hire us for most—so you can read feedback closest to your situation.

Emergency Leaks & Storm Damage

When water is active or wind just lifted shingles, you need triage—not a sales pitch for a full roof on the worst day of the year.

  • Same-day tarping and leak control during nor'easters
  • Honest split between emergency dry-in and permanent repair timing
  • Date-stamped photos organized for insurance adjusters

“Nor'easter tarping when we needed it most”

Maria L. · Emergency Repair · Danbury

Leak Repair, Flashing & Chimneys

Most bedroom stains are not “old roof” problems—they are failed step flashing, valleys, pipe boots, or chimney details that cheaper patches did not fix.

  • Root-cause tracing with attic photos—not another shingle patch
  • Skylight curb and headwall fixes without unnecessary full tear-offs
  • Fair pricing for skilled flashing work on occupied homes

“Chimney leak finally solved”

James B. · Roof Repair · Monroe

Full Replacement & Shingle Roofs

Connecticut re-roofs succeed or fail on tear-off depth, ice-and-water at eaves, ventilation, and daily cleanup—not just shingle color.

  • Three material tiers explained in writing before you sign
  • Timeline accuracy, magnetic sweeps, and permit close-out documented
  • Ice barrier and baffle upgrades for north-side ice dam history

“Full colonial re-roof done on schedule”

Robert K. · Roof Replacement · Brookfield

Flat Roofs & Commercial Properties

Low-slope failures are usually drainage, scuppers, or HVAC punctures—not surface sealant alone. Property managers need line-item invoices and maintenance plans tenants can live with.

  • Ponding mapped, drains cleared, and walk paths marked for vendors
  • HOA and board-ready photo reports—not verbal status updates
  • Quarterly maintenance that costs less than one emergency leak call

“Property manager approved”

Amanda S. · Commercial Roofing · Shelton

Metal, Slate & Specialty Systems

Lakefront metal, historic slate, and coastal headwalls demand detail at transitions—snow guards, reglets, and matching profiles matter as much as field material.

  • Standing seam with snow-guard planning on steep lakefront pitches
  • Slate repairs that respect architectural review and street-level blend
  • Coastal wind-driven rain fixes at stucco and headwall interfaces

“Historic slate repaired with care”

Sandra T. · Slate Repair · Ridgefield

Inspections & Preventive Maintenance

Before you buy, list, or budget for winter, you need remaining-life clarity—not a scare quote for a roof that still has years left.

  • Photo reports delivered within 48 hours for real estate timelines
  • Boot and ventilation notes flagged honestly—not upsell pressure
  • Annual maintenance logs you can keep for insurance and resale files

“Pre-purchase inspection saved our closing”

Lisa W. · Roof Inspection · Farmington

Reviews FAQ

Yes. Website reviews are submitted by customers after completed work—we publish five-star experiences on this page. Google reviews sync from our verified Google Business Profile when posted there. Each card shows service type and town, not street addresses.
This page highlights experiences that match the standard we aim for on every job. All feedback is read internally; concerns are handled directly with the customer. We do not publish lower ratings as marketing copy.
Filter mentally by service type and town exposure similar to yours—coastal wind, lake ice, flat drainage, or pre-sale inspection needs. Look for reviews that mention the same failure mechanism (ice dam, chimney flashing, ponding) not just star count.
Yes. Use the form at the bottom of this page or post on Google Maps. Five-star website submissions appear in the Website tab after you submit.
No. Reviews show how past clients felt about communication and outcomes—they do not replace an on-site inspection and written scope for your roof. Request a free estimate when you are ready to compare options for your home.
Several reviews describe date-stamped documentation, emergency dry-in, and scope notes adjusters could verify. We document what we see—we do not adjust claims on your behalf.
We contact customers directly to resolve concerns. Public responses on Google follow Google's guidelines when applicable.

Leave a Review on Our Website

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Only 5-star reviews are published on this page. We read every submission.

Before You Hire Any Connecticut Roofer

Reviews are one trust signal—pair them with verification steps:

Local context: City of Danbury, CT building resources, Fairfield County, Connecticut — Wikipedia overview regional overview, and our Connecticut service areas page.

Ready for your own experience? Request a free estimate or call (475) 454-8679. Read about our process and questions to ask before you hire.

Crown Roofing & Exteriors Office

Stop by our Danbury office or schedule a free roof inspection anywhere we serve.

CT License

HIC.0706367 · Licensed & insured roofing contractor

Hours

Mon–Sun 9AM–5PM · Emergency calls prioritized

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Call (475) 454-8679 for a free estimate or emergency leak help.